Returns

Return / Refund Policy 

Last updated June 15, 2021


Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

All returns must be postmarked within _15__ days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at kim@thebrandedbarn.com. Place the item securely in its original packaging and mail your return to the following address:

The Branded Barn

Attn: Returns

65297 Richland St

Nevada, IA 50201

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least days from the receipt of your item to process your return. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service email.

If you have any questions concerning our return policy, please contact us at: